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NTG
Clarity
undertook
a
major
project
at
the
request
of
a
major
Wireless
Networks
and
Services
Provider
company
in
Canada
to
develop
and
integrate
a
Product
Catalogue
with
supporting
systems
in
order
to
supplement
systems
in
use
by
the
company
main
Retail
Sales
Central
organization.
In
order
to
support
wireless
product
sales,
services
and
activation
the
company
uses
the
Amdocs
Vision
21
system
that
provides
a
number
of
eligibility
rules
describing
which
products
and
price
plans
may
be
sold
to
any
particular
customer,
such
as
a
corporation
or
a
consumer.
The
Product
Catalogue
primarily
stores
price
plans
and
products
available
for
sale.
In
addition,
it
supplements
the
Vision
21
rules
by
associating
additional
properties
to
price
plans
and
products.
Any
of
these
properties
may
be
used
to
further
refine
a
search
on
the
product
catalogue.
The
product
catalogue
also
stores
groups
of
mutually
exclusive
products.
These
groups
are
examined
to
identify
potential
conflicts
among
product
offerings.
For
example,
a
customer
may
only
choose
one
voice
mail
service
when
purchasing
a
cellular
price
plan.
The
purpose
to
the
project
was
to
develop
a
product
catalogue
database
and
supporting
systems
to:
- Consolidate
the
various
price
plans
and
product
information
in
the
existing
company
information
systems.
- Provide
further
filtering
of
eligible
price
plans
and
products
in
addition
to
the
eligibility
rules
in
Vision
21.
-
Identify
potential
product
conflicts.
-
Serve
as
an
authoritative
source
for
price
plans
and
products
when
Vision
21
is
not
available
(offline).
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The
product
catalogue
is
a
centralized
system
component
that
consists
of
the
product
catalogue
data
store,
business
logic
and
an
application
interface
(APILink)
to
Vision
21.
It
also
contains
interfaces
to
support
other
applications
such
as
Express
Activation
or
Corporate
Ordering,
that
need
to
access
this
component
for
eligible
price
plans,
equipment
and
other
functions.
The
product
catalog
is
used
in
conjunction
with
real-time
Vision
21
access,
and
also
has
the
capability
to
operate
in
offline
mode,
in
case
Vision
21
is
not
available
or
Vision
21
does
not
completely
support
the
required
business
eligibility
rules.
The
key
functions
of
the
Product
Catalog
include
the
following
capabilities.
- Provide
the
means
to
further
filter
consumer
and
corporate
pricing
options
and
services
for
eligibility
based
on
business
rules
not
accommodated
in
Vision
21
and
used
manually
by
corporate
sales
and
service
representatives
when
doing
ordering.
-
Provide
intelligent
and
pro-activate
service
conflict
identification
and
resolution
to
minimize
or
even
eliminate
the
conflicts.
-
Provide
an
authoritative
source
for
price
plans
and
services
for
offline
processing
(offline
ordering)
when
Vision
21
is
not
available,
or
the
existing
V21
functionality
cannot
provide
adequate
eligibility
rules.
-
Using
a
graphic
user
interface,
provide
an
administrative
environment
to
set
up
and
maintain
contents
of
the
product
catalog
and
the
rules
for
price
plans
and
products
for
each
applicable
application.
-
Provide
synchronization
with
Vision
21
for
saleable
price
plans
and
services.
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