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| ISM
is a complete service management solution
to service providers and enterprises. Key
services are end-to-end provisioning, automatic
network discovery and service assurance. |
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End-to-end
provisioning of data services :
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- Over multi-vendor multi-technology
networks
- Automated service creation
and activation
- With accurate service and
network information from network
directly via auto-discovery
- Built-in automated routing
with override capability
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- Reduced time and costs through
the automation of manual provisioning
- Faster time to service
- Improved customer service and
competitiveness
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Customer-Centric
Service Assurance : |
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- Over multi-vendor multi-technology
networks
- Fault and performance monitoring
of network elements and services
- Correlated alerts for easy management
- Ongoing network discovery
- Manage services and designate
service levels by customer
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- Support customer SLA and provide
service assurance
- End-to-end network monitoring
to support ongoing network maintenance
cost-effectively
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Supported Data
Services over ATM network : |
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- ATM VP
- Circuit Emulation
- DSL
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Planned to
Support : |
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Expand to be
platform independent : |
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- Alcatel
- Fore
- Marconi
- Lucent
- Cisco
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- SNMP
- Telnet
- Socket
- CMIP/CMIS
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Customer self
services : |
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NETWORK
FAULT AND PERFORMANCE |
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- A Customer specific services
(port/trunk/service)
- Masked carrier proprietary
network information
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- Monitor a specific enterprise
network segment
- SLA and QoS filtering
- Troubleshooting with automated
network analysis
- Correlation physical resource
alerts to service level
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- VoATM: Trunk, Subscriber
- ATM VC: PVC, SPVC
- TLAN
- ATM VP
- Circuit Emulation
- DSL
- IP (enhanced)
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- Network Utilization
- QoS, SLA
- Up/Down time
- Test throughput
- Self bandwidth upgrade
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