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NTS Network Project Tracking
System manages network projects |
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Interfacing between network project
management, network configuration and
planning, and field engineering, this
module tracks network projects and their
implementations |
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The module tracks field technicians
activities, assign tasks and follow-up
installations |
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Data Flow between NPM and other business
units is managed through this module |
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Notify Field/Technical Engineering
with Order required LLR |
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Follow-up LLR, Work Orders, LLR Invoices |
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Order/reserve equipment (e.g. CPE)
and Integrate with Part Store |
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Integrate with Network Configuration,
request equipment configuration and
follow-up work completion |
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Establish and track links between
customer order entities (e.g. customer
order completed when all individual
service orders are completed) |
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Track order with requested services/components
as one unit |
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Allow multiple flow for different
services/components |
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Define the activities and sequence
of activities (workflow) associated
with each type of Product/Services or
service |
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Define the tasks associated with an
activity |
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Track status and report on all activities
associated with an order (e.g. track
completion of an activity) |
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View order status by user or workgroup
andTrack duration of all activities |
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Issue notifications for all activities
and tasks in jeopardy (i.e. overdue
activities and tasks) using email, pager,
or fax |
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Track duration of all orders and issue
notifications for orders in jeopardy
(I.e. overdue orders) |
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Provide reports on duration of all
orders and associated activities |
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Notify individuals or workgroups when
specific milestones have been reached
in the order provisioning process |
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Reschedule all dates based on slippage
of any one date |
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Modify order in progress and coordinate
changes. Examples include: Delayed LL,
Delayed Configuration |
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Define an expedite process per action/product
combination |
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Integrate with CRM, NOC with service
acceptance |
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Allow Network Project Management to
open Network Project |
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Capture project attributes |
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Network upgrades initiated by Network
Configuration Department |
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Notify Field Engineering |
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Follow-up required paper work (required
documents, approvals, permits) |
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Notify Services (e-mail) with required
equipment list and site preparation
work |
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Follow-up required Hardware, check
Part Store, configuration, installation |
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Notify NOC when work is done |
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Return As Build documents to PM, and
allow Network Configuration to update
inventory accordingly |
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Integrate with Network Inventory and
Configuration for physical connection |
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Report on projects or sub projects
due for completion (acceptance) in the
coming month or specific month, in terms
of projects, and in terms of $ value
to forecast revenue growth month over
month |
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Forecast needed network parts with
due dates in order to complete the logged
projects |
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Follow-up target dates, actual dates
and capital approval |
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Provide client web view of open project
status |
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Report on open, completed, pending
and cancelled projects |
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